Shipping Policy
Shipping Policy
We are committed to delivering your products safely and efficiently. Below are our shipping policies to ensure a smooth shopping experience:
Processing Time
- All orders are processed within [1-3 business days]. You will receive a confirmation email with tracking information once your order has been shipped.
- Please note that processing times may vary during peak seasons or promotional periods.
Shipping Methods
- We offer a variety of shipping options to suit your needs:
- Standard Shipping: Delivery within [5-7 business days] after processing.
- Expedited Shipping: Delivery within [2-3 business days] after processing. Additional charges may apply.
- International Shipping: Available for select countries. Delivery times may vary based on location.
Shipping Costs
- Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected.
- We offer free standard shipping on orders over $100 within U.S Domestic.
Order Tracking
- Once your order has been shipped, you will receive an email with your tracking number. You can track your order status on our website or through the carrier’s website.
Delivery Issues
- If your order is lost or damaged during transit, please contact us within [3 days] of the expected delivery date. We will work with the carrier to resolve the issue.
- Please ensure that the shipping address provided at checkout is correct, as we are unable to redirect orders once they are in transit.
Returns and Exchanges
- For information regarding returns and exchanges, please refer to our [Return Policy page].
Contact Us
- If you have any questions or concerns about our shipping policy or your order, please feel free to contact our customer service team at [cx@prettimon.com]